Google My Business Tips & Strategies

How to Add a Book Now Button on Google My Business

By Spencer Lanoue
October 31, 2025

Turning a casual Google search into a booked appointment can be a game-changer for your business. Instead of sending potential customers on a multi-click journey to your website, you can give them a direct path to your schedule right from your Google Business Profile. This article will show you exactly how to add that powerful Book Now button, walking you through the entire process from choosing a partner to landing your first Google-driven appointment.

What is the 'Book Now' Button and Why Does It Matter?

The "Book Now" button is a clear, inviting call-to-action (CTA) that appears directly on your Google Business Profile (GBP) when customers find you on Google Search and Maps. Think of it as a digital shortcut that helps high-intent customers - people who are actively looking for the service you offer - take action immediately, without ever leaving Google's ecosystem.

Here’s why it’s so effective:

  • It Removes Friction: Every extra click is a chance for a potential customer to lose interest. By letting them book instantly, you dramatically shorten the path from discovery to conversion. Someone searching for a "haircut near me" can book a slot in seconds, before another salon even catches their eye.
  • It Captures Peak Interest: The moment someone finds your business on Google is the moment their interest is at its highest. A "Book Now" button helps you capitalize on that interest instantly, instead of hoping they'll remember to visit your website later.
  • It Builds Trust: Google is a trusted platform. Having appointment scheduling integrated directly signals that your business is legitimate, modern, and easy to work with.

Simply put, it’s one of the most powerful conversion tools available for local service-based businesses, and getting it set up is easier than you might think.

The First Step: Understanding Google's Booking System

Before you get started, there's one critical thing to understand: Google does not have its own scheduling software. The "Book Now" button doesn't lead to a native Google calendar. Instead, Google integrates with a wide range of third-party scheduling platforms. To add a "Book Now" button, you must be using one of these supported partners.

This is actually great news for business owners. It means you can use a professional scheduling tool that’s built for your specific industry - whether you run a yoga studio, a tattoo shop, or a consulting firm - and still get the benefit of a prominent CTA on your Google profile.

When a customer clicks "Book Now," they are seamlessly directed to your booking page on your chosen third-party platform to complete the reservation. The experience is smooth, fast, and feels like a natural part of the booking process.

Is Your Business Eligible for the "Book Now" Button?

This feature is primarily designed for service-based businesses that rely on appointments. This includes industries like:

  • Health &, Wellness (Salons, Spas, Massage Therapists, Barbershops)
  • Fitness (Personal Trainers, Gyms with classes, Yoga Studios)
  • Professional Services (Consultants, Financial Advisors, Accountants, Lawyers)
  • Automotive Services (Repair Shops, Detailers)
  • Home Services (Cleaners, Electricians, Plumbers who offer consultations)

If you're unsure, a good rule of thumb is: if customers schedule time with you, your business is likely eligible, provided you use a compatible scheduling tool.

Note: Restaurants often have a similar "Reserve" button, which works through reservation partners like OpenTable or Resy. The principle is the same, but the setup and partners differ slightly.

A Step-by-Step Guide to Adding a 'Book Now' Button

Ready to make it happen? Here is the exact process, broken down into manageable steps. The key is to have your scheduling software organized first, as the rest falls into place from there.

Step 1: Choose a Google-Supported Scheduling Partner

The entire process lives or dies by this first step. You must be using a scheduling company that has a direct integration with Google. Luckily, Google partners with dozens of leading platforms across various industries.

A few popular supported partners include:

  • Acuity Scheduling / Squarespace Scheduling: A versatile and popular choice for a wide range of services.
  • Booksy: Very popular in the barber and salon industry.
  • Fresha: A dominant player in the beauty and wellness space.
  • Vagaro: Another big name for studios, salons, and spas.
  • Jane: Ideal for wellness practitioners and clinics.
  • ZenPlanner: Commonly used by fitness businesses like gyms and yoga studios.

You can find the most up-to-date list of supported providers here. If you're already using a scheduling tool, check if it's on this list. If not, you may need to switch to an integrated provider to get the "Book Now" functionality.

Step 2: Sign Up and Set Up Your Chosen Scheduler

Once you’ve selected a partner, it’s time to get your account fully configured. This isn't just about signing up - your scheduling page needs to be customer-ready. Make sure a potential client can easily see what you offer and book an appointment.

  • Add Your Services: List all bookable services with clear names, descriptions, durations, and prices.
  • Set Your Availability: Configure your business hours and the specific times each service is available. Block out any lunches, holidays, or personal time.
  • Create a Public Booking Page: Most platforms automatically generate a public-facing page for you. Customize it with your logo and business information to create a branded, trustworthy experience.

Make sure all the business information on your scheduling platform (name, address, phone number) exactly matches what's on your Google Business Profile. This consistency is just a good practice.

Step 3: Connect the Scheduler to your Google Business Profile

With your scheduling software ready to go, the final step is linking it to Google. Open up your Google Business Profile Manager.

  1. Log in to your Google Business Profile Manager dashboard.
  2. In the left-hand navigation menu, find and click on the "Bookings" tab. (Note: If you don't see this tab, your business category may not be eligible for the booking feature.)
  3. Once you're in the Bookings section, Google will likely show you a list of its top scheduling partners. Click "Manage your bookings" or a similar button to proceed.
  4. Google will now prompt you to connect a provider. If you're already logged into your chosen scheduler in another browser tab with the same email used for your GBP, Google might even recognize it automatically!
  5. If it doesn't auto-detect your provider, you'll see a list of available partners. Find your scheduling software on the list and follow the prompts to sign in and authorize the connection.

You’ll grant Google permission to access your scheduling information (like available slots), and that’s it! The two platforms will now be connected.

Step 4: Verify the Button is Live

Patience is key here. The "Book Now" button might not appear instantly. It can often take 24-48 hours to show up on your public profile as Google processes the connection.

After a day or two, check your own profile by searching for your business on Google Search and opening your profile on Google Maps. You should see the shiny blue "Book Now" or "Book Online" button. Give it a test click to make sure it leads directly to your booking page and that the process works smoothly from a customer's perspective.

Troubleshooting: "My Book Now Button Isn't Showing Up!"

If you've followed the steps and are still not seeing the button, don't worry. It's usually one of a few common issues:

  • Provider Isn't Correctly Linked: Go back into the "Bookings" tab in your GBP Manager and ensure the connection to your scheduling provider shows as active. Sometimes you need to re-authenticate the link.
  • Information Mismatch: Double-check that your business name, address, and phone number (NAP) are identical across both your Google Business Profile and your chosen scheduling platform. Discrepancies can prevent the systems from syncing up.
  • Ineligible Business Category: The booking feature is not available for all categories. If your primary GBP category is something like "Shopping Center" or "Wholesale Supplier," you probably won't have the "Bookings" tab at all. Make sure your primary category accurately reflects your service-based offerings (e.g., "Hair Salon," "Personal Trainer").
  • Profile Is New or Unverified: A newly created or unverified Google Business Profile may not have access to all features yet. Make sure your profile is fully verified and has been active for a little while.

Getting the Most Out of Your Booking Button

Adding the button is just the start. To drive real results, you should regularly promote this feature.

  • Use Google Posts: Create Google Business Profile Posts that explicitly mention online booking. For example: "Holiday rush is here! We have a few spots left for color correction this week. Book online directly from our profile to snag yours!"
  • Promote it Socially: When you share updates on Instagram or Facebook, instead of saying "Link in bio", tell people "Search for us on Google and book directly." It educates your audience on this easy booking method.
  • Build a Strong Profile: A "Book Now" button on an empty profile won't do much. Keep your profile rich with recent photos, get a steady stream of good reviews, and use the Q&,A feature. The more complete and trustworthy your profile looks, the more likely people are to click that booking button.

Final Thoughts

The "Book Now" button is more than a convenience, it is a direct line from customer intent to revenue. By creating a frictionless path to your appointment book right on Google, you meet customers exactly where they are and make it incredibly simple for them to choose your business.

Once your Google Business Profile is optimized and bringing in clients, it's about keeping that forward motion across all your other channels. To do that you need to be consistent - especially on social platforms like Instagram, TikTok, and Facebook. This is where we built Postbase to make a difference. As social media managers ourselves, we grew tired of tools built for a social media that existed a decade ago. We were tired of wrestling with video formats or having our accounts disconnect. It is why we designed everything - from our visual calendar to our video scheduler support and our stable account authentication - to be rock-solid, incredibly intuitive, and designed for how people and platforms work today.

Spencer's spent a decade building products at companies like Buffer, UserTesting, and Bump Health. He's spent years in the weeds of social media management—scheduling posts, analyzing performance, coordinating teams. At Postbase, he's building tools to automate the busywork so you can focus on creating great content.

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