How to Add a Moderator to a Facebook Page

Adding a moderator to your Facebook Page is one of the smartest moves you can make as your community grows. It lets you delegate tasks, keep conversations healthy, and lighten your own workload without handing over full control. This guide walks you through every step of assigning page roles, explaining the difference between them, and offering some practical advice on how to manage your team effectively.

First Things First: Understanding Facebook Page Roles

Before you invite someone to help manage your Page, it's wise to understand the level of access you’re giving them. Facebook offers a spectrum of roles, each with different permissions. This system is designed to give you granular control, so you can assign tasks without worrying about someone accidentally deleting the entire page. Let’s break down the main roles you’ll encounter in the current Page experience.

Facebook now presents these roles through two main access types: Task Access and Facebook Access.

People with Facebook Access (Admins &, Editors)

Giving someone "Facebook Access" is the modern equivalent of making them an Admin or Editor. They can manage the Page directly from their own Facebook profile or through the Business Suite. You can grant either partial or full control.

• Full Control (Admin): This is the highest level of access you can grant. An Admin can do everything: create posts, send messages, respond to comments, delete comments, run ads, view insights, and manage all page settings. Most importantly, they can add or remove other people with page access, including other Admins. Only give this role to the most trusted individuals, like a business partner or co-founder.
• Partial Control (Editor-level): This is a powerful role that allows someone to manage most day-to-day page activities. They can publish content, send messages, respond to comments, and view insights. However, they cannot manage page roles or page settings. This is ideal for your lead social media manager or a key marketing team member who needs broad access without the ability to change fundamental settings.

People with Task Access (Moderators, Advertisers, &, Analysts)

"Task Access" is designed for people who need to perform specific jobs without needing to switch into the Page’s profile. They manage the page from their own profile via tools like Meta Business Suite or Creator Studio. This is where you’ll find the classic "Moderator" role.

• Moderator Task Access: This is the role you're likely here for. A person with Moderator-level task access can handle community engagement. They can respond to comments on posts, send direct messages from the Page's inbox, delete inappropriate comments, and see who created a post. They cannot create or publish their own content on the page, making this role a safe bet for someone focused purely on community management. You can also grant them access to run ads and view performance insights if needed.
• Advertiser Task Access: This role is strictly for someone managing your paid campaigns. They can create, manage, and delete ads for the Page. You can also give them permissions to see page insights and comment on posts so they can engage with ad comments, but they cannot post organically as the Page.
• Analyst Task Access: This is a read-only role. An Analyst can see the Page’s content and view all performance insights in Analytics. They can see post authors but cannot interact with your audience, publish content, or change any settings. This is perfect for stakeholders or analytics teams who need to track performance without having any management capabilities.

Choosing the Right Person for the Moderator Job

Assigning a moderator isn't just a technical task, it's a strategic one. The person you choose becomes a direct representative of your brand within your community. Their interactions shape how your audience perceives you. So, what should you look for?

• Dependability and Trust: This person will be speaking on behalf of your brand, sometimes in sensitive situations. You need to trust their judgment implicitly. Choose someone who is reliable, consistent, and understands the responsibility of the role.
• Deep Understanding of Your Brand Voice: A good moderator doesn't just respond, they respond in a way that feels authentic to your brand. Whether your style is witty and sarcastic, professional and formal, or warm and friendly, your moderator needs to embody that voice in every comment and message.
• Patience and Excellent Communication: Community moderation can sometimes involve dealing with trolls, dissatisfied customers, or just confusing comments. An effective moderator stays calm under pressure, communicates clearly, and knows when to engage versus when to delete and block.
• Familiarity with Facebook's Guidelines: They should have a solid grasp of what is and isn't acceptable according to Facebook’s Community Standards. This helps keep your Page safe and prevents actions that could put it at risk of being flagged or penalized.

How to Add a Moderator to Your Facebook Page: A Step-by-Step Guide

Ready to grant access? The process is straightforward and only takes a minute. Here’s how to do it on both desktop and mobile.

On Desktop (using a web browser)

The interface can vary slightly based on whether you're using Facebook's classic view or the new Pages experience, but these steps cover the modern layout most users have now.

1. Navigate to Your Page: Go to Facebook and select your Page from the left-hand menu, or click your profile picture in the top right corner and switch to the Page you want to manage.
2. Open Your Settings: Once you are 'acting' as your Page, click your page's profile picture again in the top right to open the menu. Go to Settings &,, privacy >, Settings.
3. Find 'Page Access': On the settings screen, look for 'New Pages Experience' in the left sidebar and click on 'Page Access'. In other layouts, this might be under 'Page Roles,' but 'Page Access' is the current standard.
4. Add the New Person: Here, you'll see two sections: "People with Facebook access" and "People with task access." For a moderator who won’t be posting content, "People with task access" is the best fit. Click the 'Add New' button next to it.
5. Search for Your Team Member: A pop-up will appear. Start typing the name or email address of the person you want to add. Make sure you select the correct person from the list that appears.
6. Assign Specific Tasks: This is the key step. You'll see a list of toggles for different permissions. To create a 'Moderator' role, you should turn on access for:
   • Content: Turn this on so they can create or manage content. However, for a strict 'Moderator' who only replies to comments, you might keep this off but enable 'Community Activity.'
   • Messages: Allows them to respond to direct messages.
   • Community Activity: This is the most important one for a moderator. It allows them to review and respond to comments, remove unwanted comments, and ban people from the page.
   • Ads: Optional. Turn this on if your moderator will also be helping with ad creation.
   • Insights: Lets them see page performance data. It's usually a good idea to enable this so they can understand what's working.
   After selecting the right permissions, click 'Give Access'.
7. Confirm with Your Password: Facebook will ask for your password to confirm the action. This is a security measure to prevent unauthorized changes.
8. The Invitation is Sent: The person will receive a notification to accept the page role invitation. Their name will appear in the 'Page Access' section as 'Pending' until they accept.

On Your Mobile Device (using the Facebook App)

Adding a moderator from your phone is just as simple.

1. Go to Your Page: Open the Facebook app and navigate to your page.
2. Go to Your Professional Dashboard: Tap the 'Manage' button near the top of your page. This takes you to your professional dashboard.
3. Locate Page Access: Scroll down to the 'Your Tools' section and tap on 'Page Access'.
4. Add New: Just like on desktop, you will see the options to add people with Facebook access or task access. Tap the 'Add New' button next to the desired access level.
5. Assign Tasks and Send: The rest of the process is identical. Search for the person, toggle the specific tasks you want them to have access to, and send the invitation. They will need to confirm it on their end.

Best Practices for Managing Your Page Team

Once you've added your first moderator, you’ve taken a major step toward scaling your community management efforts. To keep things running smoothly and securely, follow these simple best practices.

1. Adhere to the Principle of Least Privilege

This is a fundamental concept in security that applies perfectly here. Only grant people the level of access they absolutely need to do their job. If someone only needs to reply to comments, don't give them full Admin control. The 'Task Access' feature is perfect for fine-tuning this.

2. Conduct Regular Audits

About once a quarter, take a look at who has access to your Page. Are all those people still part of your team? Do they still need the access level they have? Remove anyone who is no longer involved with the page. This prevents old team members or contractors from retaining access they shouldn't have.

3. Have Multiple Admins as a Backup

While you should limit Admin access, it’s a good idea to have at least two trusted Admins. If one person loses access to their Facebook account for any reason (gets hacked, locked out, etc.), the other Admin can still manage the page and restore access. This provides a crucial safety net for your most important digital asset.

Final Thoughts

Adding moderators is a straightforward and necessary process for any growing Facebook Page. By understanding the different roles and carefully selecting who gets access, you can build a more responsive, engaging, and welcoming community while buying back some of your own valuable time.

To make the moderation process even more efficient for your team, we've found that managing everything in one place is a game-changer. For this reason, we designed the Postbase engagement inbox to let you and your new moderators reply to comments and DMs from Facebook, Instagram, and all your other platforms without ever having to switch apps. No more missed messages or chaotic workflows - just simple, streamlined community management.