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Offering flexible payment options like Klarna on your TikTok Shop can significantly increase your conversion rates and average order values. If you're a seller wondering how to get this powerful Buy Now, Pay Later feature integrated into your storefront, you’ve come to the right place. This guide explains exactly how Klarna works on TikTok Shop, what you can control, and how to effectively market it to grow your business.
Before getting into the "how," it's important to understand what you're working with. Klarna is a payment service that allows customers to make a purchase immediately but pay for it over time in installments. On TikTok Shop, this typically means a “Pay in 4” model where the customer pays 25% of the total cost upfront, with the remaining three payments automatically charged to their card every two weeks. The best part for the customer? It's completely interest-free when they pay on time.
This is a game-changer for both sides of the transaction:
Essentially, adding a BNPL option like Klarna makes your shop more appealing, reduces purchase friction, and can directly translate into more sales.
This is the big question for most sellers, and the answer is simpler than you might think - though perhaps not what you expect. You, as a seller, do not manually enable or activate Klarna for your TikTok Shop. It’s not a setting you can just toggle on or off in your dashboard.
Instead, Klarna integration is part of a direct, top-level partnership between TikTok and Klarna. TikTok automatically enables Klarna as a payment option for shops that meet its internal eligibility criteria. While they don't publish an official checklist, eligibility is likely based on several factors, similar to how they vet sellers for other features.
To put it simply: if your shop is eligible, Klarna will automatically appear as a payment method for your customers at checkout. If it’s not eligible yet, there isn't a button you can press or a form you can fill out to request it.
While unconfirmed by TikTok, the platform likely looks at the following signals to determine if a shop qualifies for the Klarna integration:
The goal for TikTok is to create a seamless and trustworthy shopping experience. It rolls out features like Klarna to proven sellers to minimize risk and ensure buyers have a positive experience.
Since you can't activate it yourself, how do you know if your shop has been granted this feature? The most reliable way is to go through your own checkout process as if you were a customer. You don't need to complete the purchase, just go far enough to see the payment options.
Follow these steps:
If you see the option, congratulations! Your shop is ready to offer flexible payments. If you don't, it simply means your account hasn't met the eligibility criteria yet. The best thing you can do is focus on growing your shop, generating sales, and maintaining excellent customer service.
Discovering that Klarna is active on your shop is a huge win. But your work isn't done. Your customers may not know it's an option unless you tell them. Actively promoting this payment method in your content and on your product pages is how you turn this feature into a real sales driver.
It's important that you call it out. The easiest place to start is your existing "real estate."
Your content is your most powerful marketing tool. Create videos that normalize and celebrate buying now and paying later.
Your comments section is a fantastic place to convert interested viewers into customers. When users ask questions about price or express hesitation, you have a perfect opportunity.
To help you, as a seller, to understand your customers fully, here’s a look at the simple steps a buyer takes to use Klarna. Understanding their experience will help you create better marketing content and answer any questions they might have.
The process is designed for a seamless, fast workflow - it should take less than a minute - to keep the buying momentum going.
Getting Klarna on your TikTok Shop isn't something sellers can control themselves, it’s an automated feature granted by TikTok to eligible shops. Your best strategy is to focus on being a great seller with a solid track record. Once you have it, the real opportunity lies in marketing it effectively through your content to reduce sticker shock and significantly boost your sales.
Once you start creating content to showcase Klarna, it's essential to keep your posting schedule organized. With Postbase, our modern social media management platform, you can plan all your promotional material for TikTok and other social networks in a single visual calendar. Our features help you stay consistent and post at the perfect time, giving you more freedom to focus on growing your business instead of worrying about your scheduler.
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