Getting back onto X (formerly Twitter) should be simple, whether you're creating a brand new profile, reactivating an old one, or dealing with the frustration of a suspended account. This guide provides clear, step-by-step instructions for each of these situations. We'll cover everything from signing up for the first time to navigating the process of recovering profiles you thought were gone for good.
Creating a Fresh X (Twitter) Account
Starting fresh gives you a blank slate to build a community, launch a new brand, or simply re-engage with the platform on your own terms. Creating a brand new account is a straightforward process designed to get you tweeting in just a few minutes.
Step-by-Step Guide to Signing Up
Follow these steps to get your new X profile up and running.
- Visit the Sign-Up Page: Navigate to X.com on your web browser or download the X app on your smartphone and tap “Create account.”
- Choose Your Sign-Up Method: You can create your account with your Google account, Apple ID, or a phone number or email address. Using Google or Apple is often faster as it pulls some information automatically.
- Enter Your Basic Information: You’ll be asked for your name, a phone number or email address, and your date of birth. Your name is what people will see as your display name, and it can be changed at any time. Your birthday is required to confirm you're old enough to use the service, and you can control who on the platform sees it.
- Customize Your Experience: X will ask if you want to allow it to track where you see its content across the web. This helps personalize ads and suggestions. You can adjust this setting based on your privacy preferences.
- Verify Your Account: This is a key step for security. A verification code will be sent to the email or phone number you provided. Enter this code when prompted to prove you have access to that email or phone.
- Create a Strong Password: Choose a password that is unique and difficult to guess. A combination of uppercase and lowercase letters, numbers, and symbols is recommended. To make things easier and more secure, consider using a password manager.
First Steps After Activation: Setting Up for Success
Just activating the account is step one. To build a brand and attract followers, you need to make your profile inviting and professional. Here’s what to do immediately after getting in.
- Upload a Profile Picture: Your profile picture is your digital handshake. For personal brands, use a clear, professional headshot. For companies, use a high-resolution logo. The recommended size is 400x400 pixels.
- Choose a Unique Handle (@username): Your handle is your unique identifier on X. It can be up to 15 characters long. Aim for something memorable and directly related to your name or brand. If your exact brand name is taken, try adding a short, relevant descriptive word, like “@YourBrandHQ” or “@GetYourBrand”.
- Design an Eye-Catching Header Image: Your header is prime real estate. Use it to convey your brand’s personality, showcase a product, or provide key information like a website or tagline. The recommended size is 1500x500 pixels.
- Write a Compelling Bio: You only have 160 characters to explain who you are, what you do, and why someone should follow you. Be clear and direct. Include keywords related to your industry, add a link to your website or Linktree, and don't be afraid to show a little personality.
- Pin a Tweet: A pinned tweet is the first post visitors see when they land on your profile. Use it to introduce yourself, promote a free resource, highlight your most popular blog post, or share an important announcement.
- Follow Relevant Accounts: Start populating your timeline by following industry leaders, potential customers, and other interesting accounts. This not only gives you content to engage with but also signals to the X algorithm what your interests are, helping it recommend your profile to the right people.
How to Reactivate a Deactivated X Account
If you intentionally deactivated your account, there’s a window of time where you can bring it back completely intact. Deactivation isn't the same as deletion, think of it as putting your account into hibernation. You have exactly 30 days from the moment you deactivate to change your mind.
Understanding the 30-Day Deactivation Window
When you deactivate your X account, your profile, username, and public information become invisible on the platform. However, your data isn't immediately erased. X holds onto your information for a 30-day grace period.
If you log back into your account anytime within these 30 days, the reactivation process will begin. If you let the 30 days pass without logging in, your account will be permanently deleted. At that point, your information is gone forever, and your username may become available for others to claim. For example, if you deactivate your account on October 15th, you have until November 14th to log back in to restore it.
Step-by-Step Guide to Reactivation
Bringing your account back from deactivation is incredibly simple. Just follow these steps:
- Navigate to the X.com homepage or open the mobile app.
- Enter the login credentials (your username, email, or phone number and your password) for the account you want to reactivate.
- You’ll see a prompt asking you to confirm if you want to reactivate your account. Read the message carefully.
- Click or tap the “Yes, reactivate” button.
- You'll be redirected to your Home timeline. Don’t be alarmed if your tweets, follower count, or likes haven't fully restored yet. It can take anywhere from a few minutes to 24 hours for all of your data to fully sync and display correctly. Be patient, and it should all reappear soon.
What to Do If Reactivation Fails
Sometimes, reactivation doesn’t work on the first try. Here are a few common issues and how to solve them:
- It's been more than 30 days: This is the most common reason for failure. If the 30-day window has closed, the account is permanently deleted and cannot be recovered.
- Incorrect password: You may have simply forgotten the correct password. Use the "Forgot Password?" link on the login page to reset it. A reset link will be sent to the email address or phone number associated with the account.
- No access to email/phone: If you no longer have access to the email or phone you used to create the account, password recovery will be very difficult. You can try reaching out to X Support in this scenario, but success is not guaranteed without being able to prove you're the account owner.
Recovering a Suspended or Locked Account
Seeing a notification that your account has been suspended or locked is alarming, but it doesn't always have to be the end of your presence on X. This usually happens when the platform suspects a violation of its rules, like spammy activity, or sees unusual login patterns that suggest a security risk.
Understanding Different Account Restrictions
Not all restrictions are the same. Understanding why your account was targeted is the first step to getting it back.
- Locked Accounts: An account is typically locked due to suspicious activity. This can happen if an app running in the background tweets too frequently, or if someone tries (and fails) to log into your account from an unrecognized location. Unlocking usually involves a simpler verification process, like confirming your email, adding a phone number, or solving a CAPTCHA to prove you're human.
- Suspended Accounts: A suspension is more serious and is the result of violating X’s Rules. Common reasons include:
- Spam: Aggressively following/unfollowing, posting duplicate content, or sending a high volume of unsolicited replies.
- Platform manipulation: Using automation to inflate your follower count or engagement metrics.
- Abusive behavior: Participating in harassment, threats, or hate speech.
- Impersonation: Pretending to be someone else in a deceptive manner.
Suspensions can be temporary (read-only mode) or permanent. However, even some "permanent" suspensions can be successfully appealed if you can prove it was a mistake.
Step-by-Step Guide to Appealing a Suspension
If you believe your account was suspended in error, you have the right to file an appeal. Here’s how to do it effectively:
- Log in to your suspended X account. You should be directed to a page explaining that your account is suspended.
- Look for an option that says “Start” or "File an appeal" and click it. This will take you to the X Help Center with the appropriate form.
- Fill out the appeal form. You will be asked to describe your problem. This is your chance to state your case.
- Submit the appeal. Once you send it, all you can do is wait for a response via email. This can take anywhere from a few days to a few weeks, so patience is absolutely necessary. Important: Do not submit multiple appeals for the same issue, as this can clog the system and delay a response.
Tips for a Successful Appeal
How you word your appeal can make all the difference. Keep these tips in mind as you write:
- Be Polite and Professional: Remember, a real person is reading your appeal. Avoid angry or demanding language. A calm, respectful tone goes a long way.
- If a Mistake Was Made, Explain It Clearly: If X misinterpreted your actions, explain what happened. For example: "My marketing assistant was promoting our new article and may have posted the link too many times in a short period. We were not aware this qualified as spam and have reviewed your policies to prevent it from happening again."
- If Your Account Was Compromised, Say So: If you believe your account was hacked, state that clearly in the appeal. Explain any unusual activity you noticed.
- Keep It Brief and to the Point: Support agents review thousands of these cases. Get straight to the point and explain the situation in a few clear and concise sentences.
Final Thoughts
Whether you're starting fresh, reactivating an old profile, or appealing a suspension, getting your X account up and running is the first step to building your brand and connecting with your audience on the platform. Following these steps will give you the clearest path to achieving that, no matter your situation.
Once your account is active, the real work of creating and scheduling content consistently can feel like a job in itself. We built Postbase to streamline that chaos. Instead of jumping between disconnected apps, our visual content calendar helps you plan and schedule your X posts right alongside your content for TikTok, Instagram, and LinkedIn. Having one reliable place to manage everything helps you stay consistent and grow your presence across all platforms, starting from day one.
Spencer's spent a decade building products at companies like Buffer, UserTesting, and Bump Health. He's spent years in the weeds of social media management—scheduling posts, analyzing performance, coordinating teams. At Postbase, he's building tools to automate the busywork so you can focus on creating great content.