How to Share a Tagged Story on Facebook

Ever get that notification that a friend or customer tagged you in their Facebook Story and you want to share it with your own audience? It's a fantastic way to showcase social proof, celebrate a partnership, or just share a fun moment. This guide will walk you through exactly how to share a tagged story, sort out common problems you might run into, and turn those mentions into powerful content for your personal profile or Business Page.

What Does It Mean to Be 'Tagged' in a Facebook Story?

Before we get into the "how," let's quickly clarify what a sharable tag is. On Facebook, being "tagged" can mean a few different things, but for Stories, what really matters is the @mention. This is when someone uses the "@" symbol followed by your username or Page name while creating their Story. This action creates a direct link to your profile or Page within their Story and, most importantly, sends you a notification allowing you to re-share it.

This is different from just being in a photo without your profile being formally linked. Only an @mention triggers the sharing functionality. For brands, this is a goldmine - it's your audience creating authentic content for you and handing you an easy way to repurpose it.

How to Share a Tagged Story on Facebook (for Personal Profiles)

Ready to reshare that awesome mention? The process for a personal profile is straightforward. Facebook makes it incredibly simple when you know where to look. Here is the step-by-step process.

Step 1: Get the Notification

The moment someone mentions you in their story, you should receive a notification. This might show up as a pop-up alert on your phone or in your main notifications tab on Facebook. You will also get a notification in your Messenger inbox, because story mentions are handled through Direct Messages.

Step 2: Open Your Messenger Inbox

The most reliable place to find the shareable link is in your Messenger inbox. Open the Messenger app or navigate to the messages section of Facebook desktop.

• You'll see a message from the person who tagged you. The message will typically say, "[Friend's Name] mentioned you in their story."
• Open that chat thread to view their story.

Step 3: Look for the 'Add This to Your Story' Button

Right below the Story media within the message, you will see a prominent button that says "Add This to Your Story." This is your direct link to sharing it.

If you see this button, great! If not, skip down to our troubleshooting section, as there are a few reasons why it might be missing.

Step 4: Customize Your Shared Story

Tapping "Add This to Your Story" will open the story editor, with their original story embedded as a tappable sticker on your screen. Now, you can get creative and add your own touch. You can:

• Resize and Reposition: Pinch and drag their story sticker to make it larger, smaller, or move it around.
• Add Text: Type out a message, say thanks, or add some context. Choose different fonts and colors to match your style.
• Include Stickers, Polls, or GIFs: Add some personality with Facebook's library of interactive elements. A "Thank You" GIF or a fun poll can increase engagement.
• Change the Background: You can tap the background to cycle through different color gradients, or even upload your own photo to use as a backdrop.

Adding your own context is a great habit. Simply resharing without comment is fine, but adding a little something extra adds value for your followers.

Step 5: Share It!

Once you're happy with your customizations, just hit the "Share to Story" button. The content will now be live on your own Story for your friends and followers to see for the next 24 hours. Viewers will be able to tap on the embedded sticker to see the original post and the profile of the person who created it.

How to Share a Mentioned Story for a Facebook Business Page

For brands, influencers, and businesses, sharing user-generated content (UGC) from stories is an essential part of an organic social media strategy. It builds community, fosters loyalty, and provides authentic testimonials. The process for a Business Page is very similar to a personal profile, but your notifications will be in a different place.

Important Note: It Has to Be an @Mention

A customer can post a picture of your product and say they love your brand, but if they don't explicitly @mention your official Facebook Page in their story, you will not get a notification and you will not have the option to re-share it directly. This is the most common reason businesses can't reshare customer stories.

So, actively encourage your followers to use the @mention feature! You can run a contest, add it as a call-to-action in your bio, or simply remind folks when you ask for UGC.

Step 1: Check Your Page's Notifications or Inbox

When someone mentions your Page in their Story, you'll receive a notification. You can typically find this in a few places:

• Meta Business Suite Inbox: This is the most reliable place to look. Navigate to your Page's Inbox inside Meta Business Suite and look for the chat from the user who mentioned you.
• Page Notifications: Sometimes, the notification will also appear in your Page's general notification feed.

The notification will read something like, "[User's Name] mentioned your Page in their Story."

Step 2: Find the Reshare Button

Just like with a personal account, you'll see an "Add to Your Story" button inside the direct message thread in your Business Suite inbox. Click it, and you'll be taken to the Story creation screen.

Step 3: Brand It and Share

This is your chance to shine. As a business, don't just hit share. Use this opportunity to reinforce your brand identity.

• Add a branded message like, "We love seeing our customers happy!" or "Thanks so much for the shoutout, [Username]!"
• Use your brand's colors and fonts if possible.
• You could even add a sticker with a link back to the product featured in their Story.

This turns a simple reshare into a piece of curated marketing content that feels genuine and engaging.

Troubleshooting: Why Can't I Share a Tagged Story?

Sometimes the "Add This to Your Story" button is nowhere to be found. It can be frustrating, but there's almost always a logical reason. Here are the most common culprits.

1. Privacy settings are blocking it.

The most frequent reason you can't share a story is because of the original poster's privacy settings. If their account or story is set to private, or they've turned off sharing permissions, you won't be able to reshare it.

The Fix: Unfortunately, you can't do anything on your end. The original poster has to change their settings. If it's a friend, you can always send them a message asking them to adjust their sharing permissions for that story if they're comfortable with it.

2. The story has expired.

Facebook Stories are ephemeral - they only last for 24 hours. If you try to share a story after it has expired, the option will be gone. The notification might still be in your inbox, but the content itself is no longer active.

The Fix: Act fast! When you get a mention you want to share, do it as soon as you can. For brands, this means checking your Business Suite inbox at least once a day for valuable UGC.

3. Their account is a Business Account sending from a third-party app.

This is a more niche issue, but sometimes if another business tags you using a third-party social media scheduler, the API doesn't always properly trigger the shareable notification on your end. It's a technical glitch that can sometimes happen.

The Fix: The easiest solution is to take a screenshot of the Story, post it to your own Story, and then use the @mention feature to give credit back to the original creator. It's an extra step, but it gets the job done.

4. There was no @mention.

As covered earlier, especially for Pages, simply being visible in a photo or video isn't enough. The creator of the Story must have used the @mention sticker to link your account. Without that, Facebook doesn't register it as a tag you can directly share.

The Fix: Educate your audience! Remind them that to be featured, they need to add that @mention. This helps them get noticed and helps you get great content.

Final Thoughts

Sharing a tagged or mentioned Story on Facebook is a straightforward process that offers massive benefits for community building and engagement. By following the steps to find the prompt in your inbox, customizing your re-share, and knowing how to troubleshoot a few common issues, you can turn those valuable shoutouts into a steady stream of authentic content.

As creators and marketers, we know staying on top of every mention, comment, and Story can feel like a full-time job. At Postbase, we designed our visual content calendar and unified inbox to remove that stress. By organizing all your conversations and content in one place, we help teams manage their social presence without getting overwhelmed, making it simpler to catch great moments like Story mentions and keep the conversation going.