Instagram Tips & Strategies

How to See Comments on Instagram Reels

By Spencer Lanoue
October 31, 2025

Finding where your comments are hiding on Instagram Reels should be a straightforward task, but it's surprisingly easy to miss important conversations. Whether a comment is buried under a flood of notifications or you're just not sure where to look, it can feel like you're missing out on key engagement. This guide will walk you through exactly where to find your comments, how to manage them, and a few strategies for a more organized approach.

The Easiest Way: Finding Comments Directly on the Reel

The most direct method for seeing comments is right on the Reel itself. This is perfect for a quick check on your most recent videos or pinpointing the discussion on a specific piece of content. It's the method most people are familiar with, but it never hurts to cover the basics.

Step-by-Step Guide:

  1. Open the Instagram App: Launch the app and go to your profile by tapping your profile picture in the bottom-right corner.
  2. Go to Your Reels Tab: In the center of your profile page, you'll see several icons. Tap the clapperboard icon to view your grid of published Reels.
  3. Select the Reel: Scroll through your published videos and tap on the one whose comments you want to check.
  4. Open the Comment Section: As the Reel plays, look for the comment bubble icon on the right side of the screen. Tap it. Voila! The comment screen will slide up from the bottom, showing you every comment left on that video. From here, you can read, like, filter, and reply to each one individually.

While this method is simple, it's not very efficient if you're a creator, brand, or social media manager juggling dozens of comments across multiple videos every day. Jumping from Reel to Reel means something will inevitably be missed.

A More Centralized View: Using Your Notifications Tab

If you post Reels frequently, going back to each one individually is a huge time sink. Your notifications tab is your next best bet for seeing comments in a more aggregated stream as they come in. However, this feed can get crowded fast.

Finding Comments in the Activity Feed:

  • Where to Look: Tap the heart icon in the upper-right corner of your Instagram home screen. This takes you to your Activity feed, which shows all your recent notifications, including likes, new followers, mentions, and, importantly, comments.
  • Spotting the Comments: New comments will appear in this list, showing you who commented and what they said. You can tap on the notification to jump directly to that comment on the Reel to reply.
  • The Downside: This feed is a mix of everything. A comment from five minutes ago can quickly get buried under a wave of new likes. This makes it a great spot for real-time monitoring but a less effective way to catch up after a few hours away. You can also inadvertently miss older comments that didn't get pushed to the top.

The Power User Method: Meta Business Suite Inbox

For those running a Creator or Business account, the Meta Business Suite (both the desktop site and mobile app) offers a much more powerful and organized way to manage your interactions. It provides a unified inbox that pools comments and DMs from both Facebook and Instagram, saving you from navigating the app's limitations.

Why it Works Better for High Volume:

The Business Suite treats comments like tasks in an inbox. You can see everything unanswered in one place, which helps you achieve that coveted "inbox zero" feeling for your community management. It's designed for efficiency, not casual browsing.

How to Use the Meta Business Suite Inbox:

  1. Access the Inbox: Go to business.facebook.com or open the Meta Business Suite mobile app. Navigate to the 'Inbox' tab.
  2. Filter for Instagram Comments: Inside the inbox, you'll see menu items for 'All messages,' 'Messenger,' and 'Instagram Direct.' Crucially, you'll also find a tab for 'Comments &, More.' Click that.
  3. Review and Reply: You can then filter further to see only Instagram comments. This view shows you all comments from your feed posts and Reels in a single, scrollable list. You can reply, like, and otherwise engage directly from this screen without ever opening the Instagram app.

The learning curve is a bit steeper, and some creators find the interface clunky compared to the native app, which reflects a common theme among older social media tools. But for a business that needs to respond to every single comment, this is a much more systematic approach.

Strategies for Effective Comment Management

Seeing your comments is one thing, managing them effectively is what actually builds a brand and fosters a community. Simply knowing where they are isn't enough. Here's how you can turn your comment section into a relationship-building tool.

Pin a Top Comment for Social Proof

Instagram allows you to pin up to three comments, which will stick to the top of your comment section for everyone to see. This is incredibly useful for highlighting outstanding testimonials, funny replies that match your brand voice, or important FAQs you want to answer proactively.

  • How to Pin: On the comment you want to feature, simply swipe left (on iOS) or long-press (on Android) and tap the thumbtack icon.
  • The Payoff: Pinning a glowing review acts as immediate social proof for anyone watching your Reel. It shows new visitors that your content or product resonates with people, which can do wonders for brand validation.

Filter Out Negativity and Spam

Not every comment is worth engaging with. Trolls and spambots are an unfortunate reality of growing an audience. Luckily, Instagram gives you powerful tools to keep your comment section clean without having to manually delete everything.

Use the "Hidden Words" Feature:

This setting lets you automatically hide comments containing specific words, phrases, or emojis you find offensive or spammy. Go to Settings and privacy >, Hidden words. There, you can manage custom word lists and turn on filters for commonly reported offensive comments. They won't be deleted, but they will be hidden from view for you and your followers.

Turn a Comment into New Content

Have you noticed that your audience often asks the same questions in your comments? Don't just answer them over and over. Use them as inspiration for your next Reel!

Using the "Reel Reply" Sticker:

When you're replying to a comment, you have the option to reply with a new Reel. Just hit 'Reply' on the comment, and you'll see a blue camera icon on the left. Tapping it opens the Reels camera with the comment displayed as a sticker. This lets you personally address the question in a video format, which not only gives a detailed answer but also shows your community that you're listening.

Timing is Everything: Respond Promptly

The social media algorithms, especially Instagram's, favor posts with high levels of early engagement. When someone leaves a comment, they've opened a door for a conversation. Replying quickly does two things:

  1. It makes the commenter feel seen and appreciated, encouraging them to engage again in the future.
  2. It signals to the Instagram algorithm that your content is sparking conversation, which can lead to a slight boost in visibility. Even a simple "Thanks so much!" or a relevant emoji can go a long way.

Common Problems: Troubleshooting When Comments Go Missing

Sometimes, comments don't show up for technical reasons. If you think you're missing comments or something isn't working correctly, here are a few things to check.

"Help! Comments on my Reels are turned off."

Occasionally, you might accidentally turn off comments for a specific Reel or for your entire account. To fix it for a single Reel, find the video, tap the three dots (...), and choose "Turn On Commenting." To check your account-wide settings, head to Settings and privacy >, Comments and make sure you're allowing comments from your desired audience.

"A user said they commented, but I can't see it."

This can happen for a few reasons:

  • They may have deleted their comment.
  • Their comment may have contained a word from your "Hidden Words" list and got automatically filtered.
  • Instagram's spam filters might have caught it. This occasionally happens with legitimate comments by mistake.
  • It could be a brief app glitch. Try closing and reopening Instagram, or check from another device like a desktop browser.

Final Thoughts

Mastering how to see and manage comments on your Instagram Reels is a fundamental skill for growing on the platform. Whether you stick to checking natively on each video, monitor your notifications, or organize everything in the Business Suite, the goal is the same: stay connected with your audience and keep the conversation flowing.

As your account scales, juggling DMs, feed post comments, and now Reels replies across multiple accounts can become a massive headache. Personally, we lean heavily on a unified inbox, which is a core part of platforms like Postbase. It pulls every single interaction into one clean list where our team can collaborate on replies without missing a thing. It stops engagement from feeling like a chore and transforms it back into what it should be: building a community.

Spencer's spent a decade building products at companies like Buffer, UserTesting, and Bump Health. He's spent years in the weeds of social media management—scheduling posts, analyzing performance, coordinating teams. At Postbase, he's building tools to automate the busywork so you can focus on creating great content.

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