Facebook Tips & Strategies

How to Recover a Facebook Account Without an Authenticator

By Spencer Lanoue
October 31, 2025

Losing access to your Facebook account due to a two-factor authentication issue can be incredibly frustrating - especially when you can't access the authenticator app. Whether you've lost your phone, upgraded to a new one, or the app simply isn't working, it can feel like you've hit a digital brick wall. The good news is you are not permanently locked out. This guide will walk you through the steps to recover your Facebook account without your authenticator and show you how to set up stronger backups to avoid this issue in the future.

Before You Begin: Understand Why You're Locked Out

It's helpful to quickly understand what's happening. Two-factor authentication is an essential security layer that requires a second form of verification beyond just your password. An authenticator app (like Google Authenticator or Duo) generates a temporary, unique code on your device that you enter when logging in. It's designed to protect you, but it can backfire if you lose access to that device.

Common Scenarios That Lead to Lockout

Most people encounter this issue for a few common reasons:

  • Your phone was lost, stolen, or broken. The device with your authenticator app is gone, and so are your codes.
  • You got a new phone. You upgraded your phone and forgot to transfer your authenticator app settings before wiping the old one. The app on your new phone isn't synced with your Facebook account yet.
  • You accidentally deleted the authenticator app. It's surprisingly easy to do, and reinstalling it doesn't automatically restore your accounts.
  • The authenticator app is malfunctioning. Sometimes the codes just stop working, often due to a time sync issue on your phone.

Whatever the reason, the goal is the same: find an alternate way to verify your identity and regain access to your account. Let's explore the methods, from easiest to most involved.

Your Step-by-Step Facebook Account Recovery Plan

Facebook provides a few fallback options. Work through these methods in order, as the first two are much faster than the third.

Method 1: Use Your Backup Recovery Codes

When you first set up two-factor authentication, Facebook provides a set of 10 one-time-use recovery codes. They explicitly encourage you to save these codes somewhere safe, like in a password manager, a secure note, or even a printed copy stored in a folder. If you have them, now is their time to shine.

When to use this method:

Try this first if you remember saving a set of codes from Facebook. It's the most direct way back into your account, bypassing the authenticator app entirely.

How to use your backup codes:

  1. Go to the Facebook login page and enter your username and password as you normally would.
  2. When prompted for your six-digit authentication code, look for a link that says "Need another way to authenticate?" or "Having trouble?" Click it.
  3. A new set of options will appear. Select "Use a recovery code."
  4. Enter one of the 8-digit backup codes you saved previously. Each code can only be used once, so cross it off your list.
  5. Once you enter a valid code, you'll be let into your account.

IMPORTANT: The first thing you should do upon regaining access is reset your two-factor authentication. Go to your security settings and either set up your authenticator on your new phone or create new backup codes.

Method 2: Log In from a Recognized Device or Browser

Facebook remembers the devices, web browsers, and locations you frequently use to log in. If Facebook can recognize that it's you logging in from a trusted source, it may let you bypass the authenticator code.

When to use this method:

If you don't have your backup codes, this is your next best bet. It's ideal if you have another device, such as a home computer, work laptop, or tablet, where you have previously accessed Facebook.

How to log in from a trusted device:

  1. Find a device you've used to successfully log into Facebook before. This could be your laptop, desktop computer, or even an old smartphone that's connected to your home Wi-Fi network.
  2. Open the browser on that device - preferably the one you typically use (Chrome, Safari, Firefox).
  3. Go to the Facebook login page and try logging in with your username and password.
  4. In some cases, Facebook will recognize the trusted device and its associated network and let you in without asking for a 2FA code. It may instead ask you to approve the login from that existing session.
  5. If this works, you're in! Immediately go to your "Settings & Privacy" >, "Security and Login" section to turn off the old 2FA method and set up a new one. Do not skip this step.

Method 3: Confirm Your Identity by Submitting an ID

If you don't have backup codes and can't access a recognized device, this is your final official option. You'll have to prove your identity to Facebook by providing a photo of a government-issued ID. This process takes more time and isn't guaranteed, but it's the designed path for people who are truly locked out.

When to use this method:

  • You've exhausted all other options.
  • Your Facebook profile name matches the name on your legal ID. (If it doesn't, this process will be much harder, if not impossible.)

Step-by-Step Guide to ID Verification:

  1. Navigate to the Facebook login page on a computer. Enter your email or phone number and your password.
  2. On the two-factor authentication page, click the "Having trouble?" link.
  3. Select the option that says, "I don't have my phone," and click "Continue."
  4. Facebook will show you a message saying it needs you to log in from a recognized browser or provide another option. You're looking for a small link, often at the bottom, that directs you to submit your ID or lets you "contact us." This page can sometimes move, so you may need to look for it carefully. A starting point is Facebook's official "Confirm Your Identity" page.
  5. You will be asked to provide an email address where Facebook can contact you about your account status. Use a new, secure email address that is not already associated with any other Facebook account.
  6. Follow the instructions to upload a photo of your ID. Make sure the photo is clear, well-lit, and shows your name, date of birth, and photo clearly. Accepted forms of ID include:
    • Passport
    • Driver's license
    • State-issued ID card
    • National identity card
    • Permanent resident card
    Facebook claims they encrypt your ID and delete it 30 days after your identity is confirmed.
  7. After submitting your request, you'll need to wait. Facebook's team will manually review your submission. This can take anywhere from 24 hours to a couple of weeks, depending on their current volume.
  8. You will receive an email at the new contact address you provided. If your identity is confirmed, the email will contain a special link that lets you regain access to your account and reset your security settings.

Once You're Back In: A Guide to Never Getting Locked Out Again

Congratulations! Getting back in is a huge relief. Now, take 10 minutes to properly secure your account so this never happens again. Think of it as creating multiple different keys to your own front door.

1. Set Up More Than One Authentication Method

Don't rely on just one method for 2FA. Facebook allows you to enable several options at once. Go to Security and Login >, Two-Factor Authentication.

  • Authenticator App: Set it up on your new device correctly this time. When you set up a new account in your authenticator app, some apps (like Google Authenticator) now have cloud backup features. Enable them!
  • SMS Codes: Add your phone number to receive login codes via text message. While slightly less secure than an authenticator app, it's a fantastic backup if your app fails.
  • Security Key: For the highest level of security, consider a physical security key (like a YubiKey) that plugs into your computer's USB port.

2. Find and Save Your New Backup Codes

Now that you know how valuable these codes are, generate a new set and store them properly.

  • In the 2FA settings, find the "Recovery Codes" section and click "Show Codes."
  • Either print these codes and store them in a safe place (like a fireproof box with a passport) or save them in a highly secure digital location like a password manager (1Password, Bitwarden, etc.). Do not save them in a plain text file on your desktop.

3. Review Your "Authorized Logins" Regularly

Periodically check the list of devices that are authorized to log into your account. You can find this under Security and Login > Where You're Logged In. Remove any old computers, phones, or tablets that you no longer use. This tightens your security and ensures that only your current, recognized devices are considered "trusted."

Final Thoughts

Regaining access to your Facebook account without an authenticator relies on using the recovery options you may have already set up - like backup codes or trusted devices - or by formally verifying your identity with Facebook. Once you're back in, immediately set up multiple recovery methods to protect your account more resiliently for the future.

We know how devastating losing access to a social account can be, especially when it halts your entire content strategy for your brand. At Postbase, we believe managing your profiles should be simple and reliable. A huge part of that is feeling secure. And while we can't recover your password for you, we focus on maintaining stable, secure connections to all your accounts, so you don't waste time troubleshooting broken links or re-authenticating every other week. Your tools should make your life easier, not create another hurdle between you and your audience.

Spencer's spent a decade building products at companies like Buffer, UserTesting, and Bump Health. He's spent years in the weeds of social media management—scheduling posts, analyzing performance, coordinating teams. At Postbase, he's building tools to automate the busywork so you can focus on creating great content.

Other posts you might like

How to Add Social Media Icons to an Email Signature

Enhance your email signature by adding social media icons. Discover step-by-step instructions to turn every email into a powerful marketing tool.

Read more

How to Add an Etsy Link to Pinterest

Learn how to add your Etsy link to Pinterest and drive traffic to your shop. Discover strategies to create converting pins and turn browsers into customers.

Read more

How to Grant Access to Facebook Business Manager

Grant access to your Facebook Business Manager securely. Follow our step-by-step guide to add users and assign permissions without sharing your password.

Read more

How to Record Audio for Instagram Reels

Record clear audio for Instagram Reels with this guide. Learn actionable steps to create professional-sounding audio, using just your phone or upgraded gear.

Read more

How to Add Translation in an Instagram Post

Add translations to Instagram posts and connect globally. Learn manual techniques and discover Instagram's automatic translation features in this guide.

Read more

How to Optimize Facebook for Business

Optimize your Facebook Business Page for growth and sales with strategic tweaks. Learn to engage your community, create captivating content, and refine strategies.

Read more

Stop wrestling with outdated social media tools

Wrestling with social media? It doesn’t have to be this hard. Plan your content, schedule posts, respond to comments, and analyze performance — all in one simple, easy-to-use tool.

Schedule your first post
The simplest way to manage your social media
Rating