TikTok Tips & Strategies

How to Log Into an Old TikTok Account

By Spencer Lanoue
October 31, 2025

That old TikTok account, the one with videos you'd almost forgotten about, is still out there. Whether it holds a backlog of cringey dance challenges or a surprisingly large number of followers, regaining access can feel like a high-stakes mission. This guide walks you through every possible method to log back into your old TikTok account, from the simple password reset to the more advanced recovery options when you've lost access to your email and phone number.

First, Gather Your Intel: What You Need Before You Start

Before you even open the TikTok app, taking a few minutes to gather some information will make the entire process much smoother. Think of yourself as a digital detective trying to crack a case - your own account. The more clues you have, the higher your chances of success.

Make a list of the following:

  • All Possible Usernames: Did you change your @handle? Write down every username you might have used for the account. Sometimes, logging in with an old username works when a newer one doesn't.
  • Potential Email Addresses: Most of us have more than one email address. List every single one you might have used to sign up - your old school email, that embarrassing one from high school, your professional one. Don’t leave any out.
  • Past and Present Phone Numbers: TikTok often links accounts to phone numbers for security. Jot down your current number and any old numbers you had when you might have created the account.
  • Linked Social Accounts: Did you sign up using your Facebook, Google, Apple ID, or X (formerly Twitter) account? This is often the golden ticket. If you can remember linking an account, it’s one of the easiest ways back in.

Having this information ready in a notepad or a document will save you a ton of frustration. Instead of trying to guess and remember details on the fly, you’ll have a clear checklist to work from.

Method 1: The Standard Login Attempts

Let's start with the most straightforward approaches. It’s surprising how often one of these simple methods works, especially if it’s been a while and you’ve forgotten which login option you originally used.

Using Your Email, Phone, or Username

This is the classic login route. Even if you're unsure about the password, it's worth a shot.

  1. Open the TikTok app and tap on the Profile icon at the bottom right.
  2. Tap Sign up. At the bottom of the screen, tap the Log in link.
  3. Select "Use phone / email / username".
  4. Try every combination of the emails, phone numbers, and usernames you gathered earlier. Enter one, then try a password you might have used.

Don’t get discouraged if this fails. The goal here is to exhaust the easy options and confirm which credential might still be linked to your account. If you get an error like "User not found," that email or username isn't the one. If it asks for a password, you're on the right track.

Trying a Linked Social Media Account

This is often the fastest way back in. Many people sign up for new apps using a one-tap login from Google or Facebook without even thinking about it. If you did this, your old account is just a click away.

  1. On the login screen, look for the icons for "Continue with Facebook," "Continue with Google," "Continue with Apple," etc.
  2. Tap on each one, one by one. If you're already logged into that service on your phone, TikTok will attempt to link the accounts automatically.
  3. If prompts appear asking for permission to continue, grant them.

If you're lucky, one of these options will log you straight into your old account. If so, problem solved! Head to your settings immediately and confirm what email and phone number are attached so you don't lose access again.

Method 2: Resetting a Forgotten Password

Okay, so the direct login didn't work. This is the most common scenario: you have the right username, email, or phone number, but the password is a total blank. The "Forgot password?" feature is your best friend here.

  1. On the login page, tap "Use phone / email / username."
  2. Once you’re on the password entry screen, tap the "Forgot password?" link.
  3. You’ll be presented with two options: Phone number or Email. Choose the one you think is linked to your account.

If you have access to the phone number:

  1. Select Phone number.
  2. Enter the phone number associated with your old TikTok account.
  3. TikTok will send a 6-digit verification code via SMS to that number.
  4. Enter the code in the app.
  5. Once verified, you'll be prompted to create and confirm a new password. Choose something secure and memorable this time!
  6. Voila! You're back in.

If you have access to the email address:

  1. Select Email.
  2. Enter the email address you used to create the account.
  3. Check your inbox for an email from TikTok containing a 6-digit verification code. Important: If you don't see it, check your spam, junk, and promotional folders.
  4. Enter the code in the app.
  5. You'll then be able to set a new password.

If the password reset works, congratulations! That’s the most common roadblock cleared. Now, go straight to your account settings (`Profile` > `Menu icon` > `Settings and privacy` > `Account`) and make sure your recovery phone number and email are up to date.

Method 3: When You Can't Access Your Email or Phone

This is where things get tricky. What if you lost your phone, changed your number, or can no longer access that old college email? You can't get the verification code, so the password reset won't work. It might feel like a dead end, but there's still one powerful option left: contacting TikTok's support team directly.

This process requires patience and providing as much proof as possible that you are the legitimate owner of the account. Here’s how to do it effectively.

Submitting a Support Request to TikTok

  1. Open the TikTok app. Even without logging in, you can access the support center.
  2. Tap the Profile icon, then tap the question mark symbol (?) in the top-right corner. This takes you to the "Help Center."
  3. Alternatively, on the login screen, look for a ? icon or a link that says "Need help?"
  4. Scroll through the topics and select one like "Login" or "Recover Account." Since these won't solve your problem directly, keep navigating until you see an option like "Still have a problem?" or you find a small "Feedback" link.
  5. This will open a form where you can write a message directly to the support team. This is your chance to make your case.

What to Include in Your Support Message

Do not just write "I can't log into my account." You need to provide as much detailed information as you can to help them verify your identity. The more evidence you provide, the better.

Here’s a template and a checklist for what to include:

"Subject: Account Recovery - Inaccessible Email/Phone for Username [@YourOldUsername]

Hello TikTok Support Team,

I am trying to recover access to my old TikTok account, @YourOldUsername.

I no longer have access to the email address and/or phone number associated with the account, so I cannot complete the standard password reset process. Here is all the information I can provide to prove my ownership:

  • My TikTok Username: @YourOldUsername
  • Approximate Sign-Up Date: (If you remember, e.g., "around Summer 2020")
  • The Old Phone Number Linked to the Account: [Enter the old number, even if you can't access it]
  • The Old Email Address Linked to the Account: [Enter the old email, even if you can't access it]
  • Device Used to Create the Account: (e.g., "iPhone X" or "Samsung Galaxy S10")
  • Information About My Last Videos: (e.g., "My last video was of my cat playing with a toy," or "a video of me at the beach in Miami.") This is very strong proof!
  • Any Linked Third-Party Accounts: (e.g., "I believe it may have been linked to my Facebook account with the email example@email.com")

I can provide further information if needed. Could you please help me regain access to my account by allowing me to update my recovery information?

Thank you,

[Your Name]"


After you submit the form, be patient. It can take several days or even longer for a response. Check your email regularly (the one you provided for them to contact you) and respond promptly to any follow-up questions they have. Stay polite and persistent, and with a bit of luck, they’ll be able to help you out.

Final Thoughts

Losing access to an old social media account can be frustrating, but it's rarely a lost cause. By systematically trying each login method, using password recovery options, and ultimately providing detailed evidence to TikTok's support team, you stand a great chance of logging back in and reclaiming your digital memories. The key is to be patient and thorough with the information you have.

Once you've recovered your account, you might be inspired to start creating again. To avoid the chaos of managing multiple platforms, we built Postbase as a clean, modern tool that makes social media management simple. Its visual content calendar and rock-solid video scheduling are designed for an era dominated by TikToks and Reels, helping you plan content without pulling your hair out. It keeps your creative energy focused on making great content, not just on juggling apps.

Spencer's spent a decade building products at companies like Buffer, UserTesting, and Bump Health. He's spent years in the weeds of social media management—scheduling posts, analyzing performance, coordinating teams. At Postbase, he's building tools to automate the busywork so you can focus on creating great content.

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