Instagram Tips & Strategies

How to Export Instagram Comments to Excel

By Spencer Lanoue
November 11, 2025

Running an Instagram giveaway or looking for deep insights on a viral post requires sorting through hundreds, if not thousands, of comments - a task that's nearly impossible within the app itself. The smartest way to manage, analyze, or pick a winner from this massive engagement is by exporting all those comments to a spreadsheet. This guide breaks down the easiest and most effective methods to export your Instagram comments to Excel or a CSV file, turning chaotic comment sections into organized, actionable data.

Why Export Instagram Comments, Anyway?

Before jumping into the "how," it's helpful to understand the "why." Getting your comments into a spreadsheet isn't just about archiving, it's about unlocking valuable information you can't see at a glance. For social media marketers, creators, and business owners, this data is marketing gold.

Fairly Running Giveaways and Contests

This is easily the most popular reason. If your contest rule is "tag two friends," manually checking hundreds of entries is a nightmare. By exporting comments, you can:

  • Easily filter for comments that meet the criteria (e.g., contain two "@" mentions).
  • Use a simple spreadsheet formula to pick a truly random winner from the list of valid entries.
  • Keep a record of all participants for transparency and to prove the contest was run fairly.

Conducting Sentiment Analysis and Gathering Feedback

What do your followers really think about a new product, a rebranding announcement, or a recent campaign? The comment section is filled with raw, honest feedback.

  • Analyze Sentiment: Sort comments to quickly identify positive, negative, and neutral feedback patterns. You'll see what excites your audience and what concerns them.
  • Find User-Generated Content (UGC): Spot incredible testimonials or ideas you can repurpose for future content (with permission, of course).
  • Identify Common Questions: If ten people are asking the same question about shipping, that’s your cue to create a story, Reel, or FAQ post to address it proactively.

Archiving High-Performance Content

For a post that went unexpectedly viral or a campaign that hit all its goals, having an archive of the conversation is invaluable. Platforms and features change, but having a CSV file of your most successful engagement is forever. You can reference it years later to understand what made that particular post so special and informative for future strategies.

Method 1: Using Instagram's Built-in Data Download Tool

Instagram offers a native way to download all of your account data, which includes comments. While it's free and "official," it comes with some serious limitations. Think of this as the bulk hammer approach when maybe you just need a small screwdriver.

The Pros: It's free and a feature provided directly by Instagram.

The Cons: You can't select a single post, it downloads everything from your entire account. The process can take hours or even days, and the data arrives in a technical format (JSON) that isn't immediately usable in Excel.

If you're still curious or need to archive your entire account's history, here’s how it works:

Step-by-Step Guide for Instagram's Data Download

  1. Navigate to Your Profile: Open the Instagram app, go to your profile page, and tap the hamburger menu (three horizontal lines) in the top-right corner.
  2. Go to Your Activity: Select "Your activity" from the menu.
  3. Find "Download Your Information": Scroll down to the bottom and tap on "Download your information."
  4. Request a Download: You'll be prompted to request a download. It can be a very long process. Even selecting only Comments will bring every comment you have ever left and received - organized quite messily.
  5. Wait for the Email: Instagram will begin compiling your data. This can take up to 14 days but typically completes in a few hours to a day for smaller accounts. You'll receive an email with a link once it's ready.
  6. Download and Unzip the File: Click the link in the email, enter your Instagram password again to verify your identity, and download the ZIP file.

Wait, What's a JSON file?

Once you unzip the file, you'll find your comments are stored in a file named comments.json. This isn't a spreadsheet, it's a data-interchange format that's great for computers but terrible for humans to read. To make it work with Excel, you'll need to convert it. You can find free online "JSON to CSV" converters - just be mindful of your privacy and avoid uploading highly sensitive data to unknown websites.

Method 2: Using a Dedicated Third-Party Comment Exporter

For 99% of people, a specialized third-party tool is the best way forward. These tools are built for one purpose: pulling comments from a specific Instagram post URL and converting them directly into a clean, ready-to-use CSV or Excel file.

The Pros: Extremely fast, easy to use, pulls data from a single post, provides a clean Excel/CSV file with no formatting needed, and often includes bonus data like comment timestamps or likes on each comment.

The Cons: Most of these are paid services. However, the small cost often saves hours of manual work, making the investment worthwhile for businesses or serious content creators.

While many export tools exist, they almost all follow the same simple workflow:

General Steps for Using a Comment Exporter Tool

  1. Choose a Reputable Tool: Search for "Instagram comment exporter" and pick a well-reviewed tool. Make sure it uses Instagram's official API for security and reliability. Don’t provide your direct password unless you're absolutely sure of its security measures. Official API tools will use a secure pop-up from Facebook or Instagram's site that asks you for certain permissions.
  2. Copy the Instagram Post URL: Go to the post you want to export comments from on your phone or desktop. Click the three dots and select "Copy Link."
  3. Paste the URL into the Tool: Head over to the comment exporter website, sign in, and paste the post's URL into the designated field.
  4. Start the Export: Click the "Export" or "Download" button. The tool will begin collecting all the comments from that specific post.
  5. Download Your File: Within moments, you'll have a link to download your data as a clean CSV or Excel file. Open it up, and you'll see every comment neatly organized in rows and columns.

This method neatly solves the giveaway problem by allowing you to filter by tagged users, search for specific hashtags, and handle large volumes of comments effortlessly.

Method 3: Technical Scraping Tools (For Advanced Users)

If you're comfortable with code and want maximum flexibility, you can use programming libraries to scrape comments yourself. This method is powerful but comes with a steep learning curve and potential risks.

Disclaimer: Scraping can violate Instagram's Terms of Service. It's often unreliable due to constant platform updates and could potentially put your account at risk if not done carefully. This approach is recommended only for developers or data analysts who understand the implications.

One popular tool for this is Instaloader, a Python library specifically designed for interacting with Instagram data. It allows you to download posts, profiles, and associated metadata, including comments for a post. It's not a user-friendly app but a command-line tool.

You've Exported Your Comments - Now What?

Getting the data out is only half the battle. Now you can use the power of your spreadsheet software (like Excel, Google Sheets, or Numbers) to analyze it. Here are a few simple but powerful things you can do.

Cleaning and Filtering for Giveaways

  • Remove Duplicates: Many people comment multiple times. To be fair, you might want each user to have only one entry. Use the "Remove Duplicates" feature on the username column.
  • Filter for Mentions: Use the filter function to see only the rows that contain an "@" symbol. This immediately isolates users who followed your "tag a friend" rule.
  • Search for Hashtags: If your contest involved a specific hashtag, you can filter for all comments that contain it.

How to Pick a Random Winner in Excel or Google Sheets

This is the fun part! Once you have your "clean" list of eligible usernames in a single column (let's say it's Column A in your spreadsheet), picking a random winner is a breeze.

  1. Create a list of all your entrants in Column A, from cell A2 downwards.
  2. In an empty cell (like C1), type this formula:

=INDEX(A2:A1000, RANDBETWEEN(1, COUNTA(A2:A1000)))

Let's break that down:

  • A2:A1000 is the range of cells containing the usernames. Adjust A1000 to fit however many participants you have.
  • COUNTA(...) counts the total number of entries, so you don't have to do it manually.
  • RANDBETWEEN(...) picks a random number between 1 and the total number of entries.
  • INDEX(...) takes that random number and returns the username from the corresponding row.

Every time you recalculate the sheet (by making a change or pressing F9 on Windows), a new random winner will pop up! Record your screen or take a screenshot when you pick to have proof for your audience.

Final Thoughts

Exporting Instagram comments moves you from being a passive social media user to an active manager of your community and data. Whether you're making a giveaway more transparent, digging for customer feedback, or just archiving your greatest hits, mastering this skill gives you a powerful advantage for building an organic brand.

We know that staying on top of all those comments and DMs can get overwhelming fast. That's why we built an all-in-one engagement inbox directly into Postbase. Instead of struggling to catch every message jumping from app to app, we bring your conversations from all of your social channels into one simple feed, helping you engage with your community without the chaos.

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Spencer's spent a decade building products at companies like Buffer, UserTesting, and Bump Health. He's spent years in the weeds of social media management—scheduling posts, analyzing performance, coordinating teams. At Postbase, he's building tools to automate the busywork so you can focus on creating great content.

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