How to Add Social Media Icons to an Email Signature
Enhance your email signature by adding social media icons. Discover step-by-step instructions to turn every email into a powerful marketing tool.

Vanity metrics like follower count can be deceiving, a massive audience means nothing if no one is listening. Real influence lives in engagement, and learning how to measure it is the single most important skill for anyone serious about influencer marketing. This guide will walk you through exactly how to calculate influencer engagement rate, what benchmarks to look for, and how to spot fraudulent activity so you can partner with creators who have a genuine connection with their audience.
In simple terms, engagement rate is a marketing metric used to measure the level of interaction a piece of content receives from an audience. It shows what percentage of an influencer’s audience actively engages with their content through likes, comments, shares, and saves. This number reveals the health, loyalty, and responsiveness of their community.
While a high follower count looks impressive on the surface, it tells you very little about an influencer's ability to drive action. Imagine two influencers:
Who has the more valuable audience? Clearly, Influencer B. Their smaller community is far more invested, responsive, and likely to trust their recommendations. A high engagement rate is proof of a strong, authentic relationship between the creator and their followers. When you collaborate with an influencer with high engagement, you’re not just broadcasting a message, you’re tapping into a community that listens, trusts, and acts.
There isn't one single way to calculate engagement rate. Different formulas provide different insights, so it's helpful to know which one to use and when. The most common methods are based on reach, posts, or impressions. To find the numbers for "total engagements," you'll simply add up a post's likes, comments, shares, and saves.
This is often considered the most accurate formula because it measures engagement against the number of unique people who actually saw the post. Follower count can be misleading since algorithms don't show a post to every single follower. Reach tells you what percentage of people who saw the content chose to interact with it.
(Total Engagements on a Post / Reach of that Post) x 100 = ERR %
Example: An influencer's post received 5,000 likes, 300 comments, and 200 saves (a total of 5,500 engagements). The post reached 50,000 unique accounts.
The calculation would be: (5,500 / 50,000) x 100 = 11% ERR
When to use it: This is the best method for evaluating the effectiveness of individual pieces of content and understanding how compelling they are to the people who see them.
This is the simplest and most common formula, but also the one most affected by algorithmic fluctuations. It measures the engagement of a single post against an influencer's total follower count. It’s a good starting point for a quick assessment if you don't have access to reach data.
(Total Engagements on a Post / Total Followers) x 100 = ER Post %
Example: An influencer with 100,000 followers posts a photo that gets 3,000 likes, 400 comments, and 100 saves (a total of 3,500 engagements).
The calculation would be: (3,500 / 100,000) x 100 = 3.5% ER Post
When to use it: Use this for a quick, high-level analysis of an influencer’s typical performance, especially when comparing multiple influencers without access to their backend analytics.
Calculating the rate for a single post is useful, but performance can vary. To get a much better sense of an influencer’s consistency, you should calculate their average engagement rate over a series of posts (we recommend using their last 10-15 posts, excluding any obvious outliers like a viral video or a giveaway post).
How to do it:
This gives you a much more reliable benchmark of what you can expect from a collaboration.
So you’ve run the numbers - what do they actually mean? While "good" can vary by industry, platform, and campaign goal, here are some general benchmarks to help you gauge performance. These rates are typically based on the ER Post formula, as it's the industry standard for comparison.
One of the most surprising things for marketers to learn is that as the follower count goes up, engagement rate almost always goes down. This is why working with smaller, niche creators can be so powerful.
If you see a mega-influencer with a 2% engagement rate, that’s actually outstanding. If you see a nano-influencer with a 2% rate, that’s quite low for their tier. Context is everything.
Every platform is different. Interaction norms and algorithms heavily influence what’s considered a strong engagement rate.
Unfortunately, some creators try to game the system by buying fake followers, likes, or comments. High engagement numbers combined with low-quality interaction is a major red flag. Always perform a qualitative check before committing to a partnership.
This is the fastest and easiest way to spot fraud. Are the comments genuine and relevant to the post, or are they generic? Look out for:
Real engagement looks like a conversation. You'll see questions, inside jokes, and replies that mention specific details from the content.
A natural engagement pattern usually has far more likes than comments. It's easy for people to double-tap, but it takes effort to write a comment. If you see a post with 10,000 likes and 2,000 comments, something is off. That comment volume is unnaturally high. Conversely, if a post has 10,000 likes and only 5 comments, a lot of those "likes" could be from bots.
Authentic audience growth is usually gradual. Look out for sudden, massive spikes in follower counts that don't align with a viral piece of content. If an account jumps from 20,000 to 70,000 followers overnight without a clear reason, it's highly likely they bought followers.
Take a few minutes to scroll through the list of an influencer's followers. Look for warning signs of bot accounts, such as:
Every account will have a few spammy followers, but if you're seeing these bot-like profiles over and over, that creator’s audience is likely inflated.
Calculating an influencer's engagement rate is about shifting your focus from follower counts to genuine community connection. By using the right formulas, comparing them to industry benchmarks, and keeping an eye out for the qualitative signs of fake interaction, you can identify partners who have built real trust and can truly move the needle for your brand.
Once you’ve found the right influencers and your campaigns are live, the challenge shifts to managing your brand's own growing social presence and tracking the results. We ran marketing teams for years and know how overwhelming it can be to keep track of conversations, analytics, and your content calendar across so many platforms. That's why we built Postbase, a clean, modern social media management tool. It brings all your comments and DMs into one inbox and presents clear analytics in a single dashboard, so you can focus on building your brand without getting lost in different apps.
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