How to Change the Location on a Facebook Business Page

Moving your business to a new location is a big deal, and making sure your online presence reflects that change is just as important. If your Facebook Business Page still lists your old address, you're likely confusing customers and hurting your local visibility. This guide will walk you through exactly how to change the location on your Page, troubleshoot common problems, and what to do after the update is complete.

Why Your Facebook Page Location Matters More Than You Think

Before we jump into the steps, let's quickly cover why having an accurate address on your Facebook Page is so vital. It's not just a line of text in your "About" section, it's a powerful tool for connecting with local customers.

• Boosts Local SEO: When someone searches for "coffee shops near me" on Facebook or Google, the platform uses location data to deliver the most relevant results. An incorrect address means you won't show up for these valuable, high-intent searches.
• Builds Trust and Credibility: An accurate address signals that you're a legitimate, active business. Outdated information can make customers hesitant, wondering if you're still open or if the details they're seeing are reliable.
• Enables Check-Ins and Tags: When customers visit your store, they can "check-in" on Facebook, creating social proof and free marketing for your brand. This only works if your location is correct, allowing them to tag your physical storefront in their posts and stories.
• Powers Facebook Ads: If you run local awareness campaigns or want to target customers within a certain radius of your business, having the right address is essential for your ads to be effective. An old address means you're spending money targeting people in the wrong area.

Essentially, your listed address is the anchor for your entire local social media strategy. Keeping it updated is a small task with a big impact on your reach and reputation.

How to Change Your Facebook Business Page Location (Desktop Guide)

Facebook's interface has a habit of changing, but the core process for updating your business information generally stays the same. The most reliable way to make these kinds of changes is from a desktop computer. Here is the step-by-step process for the current Pages experience.

Step 1: Navigate to Your Page and Access Your Professional Dashboard

First things first, log into your Facebook account that has Admin or Editor access to the Business Page you want to update. From your news feed, click on your profile picture in the top right corner and select the Page you wish to manage.

Once you're viewing your Page, look for the "Manage" button near the top. Clicking this will take you to your Page's Professional Dashboard.

Step 2: Find the "Page Access" or "About" Section

In the Professional Dashboard, look at the left-hand menu. Scroll down until you find the "Your Page" section. Here, you should see an option labeled "About". Click on it.

Note: If you're on a slightly older layout, you might need to go to "Settings" > "Page Info". Facebook is constantly shifting its UI, but the editable fields are always found under a section related to your Page's basic information.

Step 3: Edit Your Contact and Basic Info

Inside the "About" section, you'll find several categories of information. Look for the heading "Contact and basic info." This is where your address, phone number, email, and website are stored.

You should see your current address listed here with an option to edit it (usually a pencil icon or an "Edit" link). Click on it to open the editing window.

Step 4: Update Your Address and Save

A pop-up window or editable fields will appear. Carefully type in your new street address, city, state, and zip code. As you type, Facebook will often suggest verified locations from its mapping data. If you see your correct address pop up, select it to ensure the information and map pin are as accurate as possible.

Once you've entered the new address, make sure the map pin adjusts to the correct spot on the map below the address fields. You can drag and drop the pin to make minor adjustments if needed. When everything looks right, click the "Save" button.

Facebook might review the change, which can take a short while, but most address updates are approved almost instantly. Refresh your page after a minute to confirm the new address is showing up correctly.

Updating Your Location on the Facebook Mobile App

Need to make a quick change from your phone? The process is very similar. Firing up the Facebook app on your mobile device allows for quick edits when you’re not near a computer.

1. Open the Facebook app and switch to your Business Page profile.
2. Tap the "About" tab just below your Page's name and bio.
3. Scroll down to the "Contact Info" section and tap "Edit."
4. Tap on the address field, enter your new location details, and adjust the map pin if necessary.
5. Tap "Save" in the top right corner.

Just like on desktop, the update should be reflected on your Page almost immediately.

Troubleshooting: What to Do If You Can't Change Your Address

Sometimes things don't go as planned. If you're hitting a wall trying to update your location, you might be facing one of these common issues. Here’s how to fix them.

Problem: The Address Field is Greyed Out or Missing

If you can't click on the address field or don't see one at all, the problem is almost always your Page's category. Certain categories, like "Brand" or "Website," don't have a physical address by default because they aren't tied to a specific location.

The Fix: Change your Page category to one that implies a physical location.

• In the same "About" section, find the "Category" field and click "Edit."
• Switch your category to something like "Local Business," "Restaurant," "Retail Company," or a specific category that matches what you do (e.g., "Coffee Shop," "Bookstore").
• Save the new category. The address field should now become visible and editable. You can then go back and update your location using the steps above.

Problem: You Only See a "Service Area," Not a Street Address

This is common for service-based businesses that travel to their customers, like plumbers, landscapers, or mobile consultants. Your Page may be set up to display a service area instead of a single brick-and-mortar address. You can have either a service area or a physical address, but not both.

The Fix: If you've moved and now have a physical storefront that customers can visit, you'll need to remove your service area to add a street address. In the "About" section, find and edit the "Service areas" information. You should see an option to remove the existing areas. Once you save that change, the option to add a physical street address should reappear.

Problem: Facebook Won't Accept the New Address

Sometimes you enter your address, hit save, and Facebook gives you an error message. This usually happens for two reasons:

1. Formatting Issues: Your address might not match what Facebook has in its mapping database. Double-check your spelling and abbreviations (e.g., "Street" vs. "St.", "Avenue" vs. "Ave."). Try selecting the suggested address that Facebook offers as you type.
2. P.O. Boxes: Facebook Business Pages require a physical street address. P.O. boxes cannot be used as your main location, as the system needs a place to drop a pin on a map for check-ins and directions.

Best Practices After Updating Your Location

Changing the address is only the first step. To make the most of your move and avoid confusing your audience, follow up with these actions.

• Announce Your Move: Don't just change the address silently. Create a post announcing your new location! Share photos of the new spot, remind people of your updated hours, and maybe even offer a small "welcome" promotion for customers who visit the new location. Pin this post to the top of your Page for a week or two so everyone sees it.
• Update Everything Else: Consistency is critical for local SEO. Make sure you update your address everywhere else it’s listed online, including your Google Business Profile, Yelp, website footer, and any other online directories. Mismatched addresses can confuse both customers and search engines.
• Run a Local Awareness Ad: A great way to get the word out is to run a simple, low-budget Facebook ad campaign. You can target people within a few miles of your new address to let them know you've arrived in the neighborhood. Show off your new space and give them a reason to stop by.

Final Thoughts

Keeping your Facebook Business Page location accurate is a fundamental part of managing your online presence, helping new customers find you and maintaining trust with your existing audience. By following the steps above, you can make the change smoothly and get back to connecting with your community.

When you’re managing big changes like moving locations, juggling all your social media platforms can feel like a lot. Announcing your move consistently across Facebook, Instagram, TikTok, and more is important but time-consuming. From our experience building Postbase, we know that having a reliable scheduling tool to plan and publish those announcements from one place is a lifesaver. It lets you focus on settling into your new space while your social content goes out exactly when you planned.