How to Change a Facebook Page Address

Need to update the address on your Facebook Page? Whether you've moved to a new storefront, adjusted your office location, or just noticed a typo, changing your contact details is a quick fix that's vital for helping local customers find you. This guide provides a complete, step-by-step walkthrough for updating your business address on both desktop and mobile, along with practical tips for fixing any common issues you might run into along the way.

Why Your Facebook Page Address is So Important

It’s tempting to think of your Page’s address as just another field to fill out, but it’s one of the most hardworking pieces of information on your profile. Keeping it accurate isn't just about good housekeeping, it directly impacts your brand recognition, customer experience, and bottom line.

• Better Local SEO and Discoverability: When someone searches for "coffee shop near me" on Facebook or Google, an accurate address is what gets your Page to appear on the map. Search engines rely on consistent location data to trust that your business is legitimate and relevant to local searchers. A correct address is a powerful signal that helps you show up for potential customers in your physical area.
• Builds Customer Trust (and Avoids Frustration): Imagine a new customer, excited to visit your shop, navigating to your old address only to find an empty building. That experience immediately erodes trust and can lead to negative reviews. An up-to-date address shows professionalism and respect for your customers' time, ensuring their first interaction with your physical location is positive.
• Powers Facebook Check-Ins: The "check-in" feature is one of the most effective forms of organic marketing. When a customer checks in at your business, they are broadcasting a personal recommendation to their network. This feature is tied directly to your physical address. If your address is wrong, you miss out on this valuable, user-generated content.
• Fuels Third-Party Integrations: Many other apps and services, from food delivery platforms to directory sites, pull data directly from your Facebook Page via APIs. Keeping your info accurate on Facebook means you're more likely to have correct information across the web, without having to update dozens of different platforms manually.

Before You Make the Change: A Quick Checklist

Before you get started, take 30 seconds to go through this quick checklist. Sorting this out now will save you from getting stuck later.

• Confirm Your Role on the Page: You must have administrative access to change critical details like an address. If you're an Editor or Moderator, you won't see the option to edit it. You need to be an Admin or have "Full Control" under the New Pages Experience.
• Get the Exact Address Information: Seem obvious? You’d be surprised. To avoid mistakes, have the full, correct address ready: street name and number, suite or unit number, city, state, and ZIP or postal code. Double-checking now prevents you from having to fix a simple typo later.
• Note Your Page Category: Your page category determines what fields are available. If your Page is categorized as a "Community" or "Personal Blog," for example, you might not have a physical address field at all. To display a map and address, your page should be categorized as something like "Local Business," "Restaurant," or a category that implies a physical location.

How to Change Your Facebook Page Address (Desktop Version)

Updating your page from a computer remains the easiest way to see all settings at once. Facebook's layout can change from time to time, but these steps reflect the most current interface for the New Pages Experience.

1. Navigate to Your Facebook Page: Go to Facebook.com and click on your profile icon in the top right corner. From the dropdown menu, select "See all profiles" and choose the Page you want to manage. This will switch your view so you are now interacting as your Page.
2. Open the "About" Section: Once on your Page's main feed, find the menu underneath your Page name. Click on the "About" tab.
3. Go to "Contact and basic info": On the left side of the "About" section, click on "Contact and basic info." This will display all your contact details, including your address, phone number, and email.
4. Find and Edit the Address: Scroll down to the address section. You’ll see your current address listed here. Hover your mouse over the address and click the pencil icon that appears to the right.
5. Update Your Information: A new window will pop up. Carefully update the fields for your street, city, ZIP code, etc. As you type, a map will update in real-time. Make sure you drag the pin on the map to get it exactly on top of your storefront or office building for perfect accuracy. Once you're done, check the box that says "This address has customers visit it" if your business is open to the public. If not, you can simply uncheck it.
6. Save Your Changes: Click the blue "Save" button. Your change may be instant, but sometimes Facebook takes a brief moment to review and approve significant changes to location details. Just refresh the page after a few minutes to confirm the update.

How to Change Your Facebook Page Address on the Mobile App

If you're on the go, you can also make this update right from your phone. The steps are similar but navigated through the mobile interface.

1. Open the Facebook App and Go to Your Page: Launch the app and tap your profile picture in the bottom-right corner (iOS) or top-right corner (Android). Tap the dropdown next to your name and select the Page you wish to manage.
2. Go to Your Page's Profile: Tap on the Page’s profile picture in the top menu to navigate to the Page's main view.
3. Find the "About" Section: Below your page’s name and profile picture, you'll see a menu with tabs like "Posts," "Reels," and more. Swipe left on this menu and tap the "About" tab.
4. Edit Your Page Info: In the "About" section, you'll see a small button or link that says "See your About info." Tap it. On the next screen, scroll down until you see the "Contact Info" section and tap "Edit."
5. Update and Save the Address: Tap on the address field to start editing. Update the street, city, state, and postal code. Just like on desktop, you can also adjust the map pin to ensure it’s perfectly placed. After making your changes, tap the "Save" button at the top or bottom of the screen.

Can't Change Your Facebook Page Address? Troubleshooting Common Issues

Sometimes things don't go as planned. If you're hitting a wall, one of these common issues is likely the culprit.

Issue: The Edit Option is Missing or Grayed Out

This is almost always a permissions problem. You can't change core business details without being an administrator.

• The Fix: You need to ask a current admin of the Page to grant you "full control." To check who has what permissions, a current admin can navigate to the Page's "Professional Dashboard" > "Page Access." From there, they can adjust your access level. If you don't have this, you won't be able to edit the address.

Issue: There's No Address Field To Edit

If you can't find an address field at all, your Page category likely doesn't support a physical location.

• The Fix: You need to update your Page category. On your Page's "About" section, look for the "Category" field and click to edit it. Change your category to one that implies a storefront or office, like "Shopping & Retail," "Local Service," "Restaurant," or "Product/service." Once you save the new category, the address field should appear in your "Contact and basic info" section.

Issue: Your Changes Aren't Saving or Get Stuck in Review

There are a few reasons this might happen, from a simple browser glitch to Facebook automatically flagging the change for review.

• The Fix: First, try the basics: clear your browser cache and cookies, then try again. If it still won't save, it's possible Facebook's system is reviewing the change, especially if you moved to a completely different city or state. This is a security measure to prevent page hijacking. Give it 24-48 hours. If it still hasn't updated, check that the address format is correct and recognized by the mapping service. Sometimes an unconventional street name can cause an error.

Issue: The Map Pin is Incorrect Even With the Right Address

This is common for businesses located in shopping centers, large office buildings, or rural areas where GPS coordinates don't perfectly align with street numbers.

• The Fix: Don't just rely on typing the address. When the edit window is open, you will see a map. Simply click and drag the position pin to perfectly rest over your building's rooftop or front entrance. This manually overrides the autoplacement and provides much better accuracy for apps like Waze or Google Maps using your Facebook data.

What to Do After You've Updated Your Address

Updating your address is a great start, but don't stop there. Here’s how to make the most of your move and maintain consistency.

• Announce Your Location Change: Don't let your big move happen in secret! Create a beautiful post to announce your new location to your followers. Share photos of the new space, offer a sneak peek, or even create a special 'grand re-opening' offer to get people through the door.
• Update Other Core Information: While you’re in your Page settings, double-check that your phone number, business hours, and website are also correct. A location change often comes with updated hours of operation.
• Synchronize Your Online Listings: Consistency is king for local SEO. Your next step should be updating your address on your Google Business Profile, Yelp, Instagram Bio, your website's footer, and contact page, and any other online directories. A consistent Name, Address, and Phone number (NAP) across the web is a major trust signal for search engines.
• Engage With Post-Move Content: Encourage customers to check in at the new location. When they do, thank them in the comments! Positive engagement reinforces the location change and helps spread the word organically.

Final Thoughts

Updating your Facebook Page address is a straightforward process, but getting it right is fundamental for local discovery, customer trust, and clear communication. By following these steps and anticipating any common roadblocks, you can make sure your audience always knows exactly where to find you and your business.

Maintaining accurate info across platforms is just one moving part of a strong social media strategy. After you've set your new address, your focus shifts back to planning excellent content and engaging with your community - that’s where we've designed Postbase to come in. Our visual calendar makes it simple to plan and schedule that big "we've moved!" announcement across all your platforms, and our unified inbox lets you chat with customers asking for directions to the new spot, all without having to jump between different apps.