How to Change Credit Card Details on a Facebook Page

Updating the credit card for your Facebook Page is a simple task that can feel surprisingly complicated until you know exactly where to look. This guide will walk you through how to change your payment details on desktop and mobile, troubleshoot common issues, and establish best practices for managing your ad account billing.

Why Keeping Your Facebook Payment Method Current is So Important

Your registered payment method is the engine that powers all paid activities tied to your Facebook Page, including running ad campaigns, boosting posts, or potentially selling products through Meta's commerce tools.

An outdated or expired card can bring everything to a halt:

• Ad Campaign Interruption: If Facebook can't charge your card, your ads will stop running immediately. This can disrupt lead generation, halt sales campaigns, and erase any momentum you've built. For time-sensitive promotions, this can be a serious problem.
• Account Disablement Risk: A failed payment can flag your ad account. While often temporary and easily fixed, repeated payment failures can lead to stricter account reviews or even a temporary disablement.
• Billing Issues: An overdue balance can complicate your account, making it difficult to make other changes or even remove an old payment method until the debt is settled. Staying on top of your billing keeps your account in good standing.

In short, a five-minute update can save you from hours of frustration and lost marketing opportunities down the road.

First Things First: Where Does Facebook Actually Keep Your Card Details?

Here's the most common point of confusion: your payment information isn't stored directly on your Facebook Page itself. Instead, all billing information is managed within the Meta Ad Account that is linked to your Page.

Every time you boost a post or create a full-blown ad campaign, you're doing so through an ad account. This account can be your personal one (which is the default for new advertisers) or a dedicated Business ad account managed through Meta Business Suite.

Understanding this distinction is the first step. For most businesses, this means logging into Meta Business Suite.

How to Change Credit Card Details on Your Facebook Page (Using a Desktop)

Using a desktop or laptop is the simplest and most recommended way to manage your billing settings. Here's exactly how to do it.

Step 1: Go to the Meta Business Suite

Your journey begins in the Meta Business Suite. This is the central hub for managing your business's presence across Facebook and Instagram.

• Open your web browser and go to business.facebook.com.
• Log in to your account. If you manage multiple businesses or pages, make sure you select the correct Business Account from the dropdown in the top left corner.

Step 2: Find the "Billing &, Payments" Section

Once you're in your Business Suite dashboard, look at the main navigation menu on the left side of your screen.

• Scroll down until you find an icon that looks like a wallet or dollar sign labeled "Billing &, Payments."
• Click on it to enter your main billing hub.

Step 3: Navigate to Payment Settings

After clicking "Billing &, Payments," a new screen will load showing your recent transactions and current balance.

• Click on the tab or menu item called "Payment settings."
• You should see your currently listed card(s) under the "Payment Methods" heading.

Step 4: Add Your New Payment Method

Before you remove your old card, you need to add the new one.

• Click the "Add payment method" button near your list of existing methods.
• Enter your new card number, expiration date, and CVC code in the pop-up window.
• Confirm the information and click "Next" or "Save" to add the card to your account.

Step 5: Set the New Card as Your Primary Payment Method

Simply adding a new card doesn't mean Facebook will start using it automatically. You need to make it the default card.

• Look for an option next to your new card that says "Make Primary."
• Click this option to confirm your choice.
• The new card will now be labeled as your "Primary" method.

Step 6: (Optional But Advised) Remove the Old Card

Once the new card is successfully added and set as primary, it's good housekeeping to remove the old one.

• Find the old card in your list of payment methods.
• Click the three dots (...) next to it.
• Select the "Remove" option and confirm.

That's it! Your billing information is now up to date, and your campaigns will continue running smoothly.

How to Update Your Payment Method on Mobile (Using the Meta Business Suite App)

If you're on the go and need to make a quick update, you can do so from the Meta Business Suite mobile app.

1. Open the Meta Business Suite App: Tap the app icon on your phone and make sure you're logged into the correct account.
2. Go to Settings: Tap on your profile picture or the main menu icon in the bottom-right corner.
3. Find Payments: In the menu, tap the "Payments" or "Billing" option.
4. Add a New Card: On the "Payment Methods" screen, tap "Add Payment Method." Enter your new card details and save them.
5. Edit an Existing Card: If you only need to update the expiration date, tap on the card in the list and select "Edit." Save your changes.

Troubleshooting Common Payment Issues

Here are answers to a few common hurdles people face when trying to manage their billing.

"Facebook won't let me remove my old card!"

This is the most frequent problem. There are three primary reasons this happens:

• It's a Primary Method: You cannot remove the primary payment method. You first have to assign another payment method to be your new Primary.
• There is Still a Balance Owing: You cannot remove any card from your Facebook until the outstanding balance of the accounts is paid in full.

"My new card was declined."

Don't panic. Double-check all the information. If everything looks correct, contact your bank to authorize charges from Facebook/Meta.

"My ad paused or my account was disabled after a payment failed."

If a charge fails, add and verify a new card. Make sure it is your primary choice. Pay any outstanding balance promptly to remove ad restrictions.

Final Thoughts

Managing your credit card details for your Facebook Page involves navigating to the Payment Settings within your Meta Ad Account. By adding a new method, setting it as primary, and then removing the old one, you keep your advertising efforts running smoothly and your account in great standing.

Once your billing is set, the task of planning and producing great content returns to the forefront. In Postbase, we have built our platform to simplify everything, including publishing cross-platform videos &, shorts, and keeping your team's accounts synced reliably, freeing more time for creating amazing things.